TERMS OF SERVICE-
Warranty and Pricing:
Any price quotes are subject to change. Amount of commissions are limited per month. Cricket Creations reserves the right to deny service to anyone. All work is guaranteed for 60 days upon day of item received.
Any unauthorized alteration not made by Cricket Creations voids the warranty. Warranty covers defects of material and construction. Normal wear and tear is not covered by the warranty.
Any defects of measurements and incorrect information that is not Cricket Creations fault and for any alteration, a fee will be applied.
Age:
Must be 18 or older only, with proof of ID. You may block out any personal information besides birthdate, address, name, and photo.
Reference Sheets:
Character concept art is required for a proper quote. Must be a 2 view reference sheet, side view is a bonus to have as it helps with accuracy of your fursona.
Any changes to the reference sheet after quote is given, is subject to price changes. Example- markings change, added color, complexity changes, etc..
If 2 reference sheets are given, they must be EXACT down to the markings. Cricket Creations only works off the original reference sheet given during the quote.
Allergies:
Please note we work in a pet friendly environment.
Animals are not near the costumes, but they are in our house.
Smoke free home
Payments:
Cricket Creations takes PayPal only.
DOWN PAYMENTS ARE REQUIRED AT TIME OF ACCEPTANCE
Heads and Partials: $200 down deposit that will be non refundable due to material cost. (Fullsuits will require a different down deposit.)
Payment plans are accepted and can be adjusted to fit you, yet must be paid off within 3 months for heads and partials, and 6 months for fullsuits.
**WILL NOT SHIP THE SUIT UNTIL
PAYMENTS ARE FINISHED**
Fullsuit payments: $350 down deposit non refundable due to material cost.
Monthly payments will be calculated depending on your purchase, smaller orders (a fursuit head) will be based on a three month max plan. Larger orders will be based on a six month max plan on the total price of the suit.
Minimum payments are required, but customers may pay more at any time to get closer to paying off the commission.
If cannot achieve a minimum payment, a late fee will be tacked on.
Late Payment Plans: If a payment is not made on time there will be a late fee of $15 per day. Payments must be made on specific days per agreement. Cricket Creations allows the payment plan to fall on a day of the week or down to the exact date.
Shipping: Shipping fees are to be paid for by the customer. This includes any extra charges that occur once the item reaches the buyer. Cricket Creations is not obliged to mark any items as a gift or as less value to the materials.
Any extra insurance cover has to be paid for by the commissioner.
Commission agreements: By commissioning Cricket Creations, you have fully read this terms of service and agree to; being 18 years or older, a non refundable down payment, a late fee is subject to apply if payments are missed, how cancellations work, our turnaround time, pet allergies and other fees. If customer has been found to break any of the terms of service, Cricket Creations has the right to black list from future business.
Turn Around Time:
Cricket Creations takes 4-5 months to complete a fursuit commission, so please plan accordingly. Depending on the order it may take longer. Don’t ask us to make you a rushed suit simply because you want it for a specific event that’s less than 3 months away.
Canceling- If you have found that you no longer wish to continue with your commission and want to cancel please remember that if you have paid your down payment that this is 100% non refundable.
If your suit has begun work 50% of your quote is non refundable and if you have received the suit then 100% of the money you pay is non refundable. This is NOT negotiable.
This is to cover cost of work and materials. If you cancel at 30% and we have purchased the material, no you may not request it to be sent to you as this was bought with the non refundable down payment.
Refurbs- Refurbs not done by Cricket Creations will cancel any warranty guaranteed by Cricket Creations as it is no longer Cricket Creations work.
Cricket Creations is NOT liable for the fursuit's condition that is being sold/traded by a third party.